Mission Advancement Operations Manager

Los Angeles, CA
Full Time
Experienced
 


Mission Advancement Operations Manager

             

Position Overview:

The Mission Advancement Operations Manager will play a key role in strengthening the back end
systems that power our fundraising and donor engagement work.  This detailed-oriented and proactive professional will support the Mission Advancement team by managing the operational aspects of donor communications, grant tracking, grant writing, stewardship, and reporting.
 

Key Responsibilities:

Project Management & Campaign Support

  • Lead execution of annual appeal and direct mail campaigns, including timelines, vendor coordination, and internal approvals
  • Coordinate the development and production of the annual report (working with marketing in gathering content and managing timelines)
  • Maintain the overall Mission Advancement calendar, tracking key deadlines for mailings, campaigns, and events
Grants & Foundation Support
  • Manage grant calendars, and tracking systems to ensure timely submissions
  • Collaborate with staff, finance, and consultants to collect data
  • Grant proposals as needed
  • Identify and research grant opportunities
Donor Stewardship
  • Develop and maintain systems to track stewardship touchpoints (calls, notes, events, gifts)
  • Support implementation of donor recognition and engagement plans
  • Help ensure personalized stewardship strategies are carried out on time
  • Execute the creation of all annual stewardship reports (fund reports, scholarship profiles, scholarship reports, endowment reports) and materials ensuring dynamic and inspiring deliverables are shared with our donors
  •   Manage the gathering, writing and editing of pertinent information necessary to appropriately steward and engage donors including the management of thank you letters from student recipients.
  • Manage the reporting and data needs for donors, using multiple databases and systems, including managing the updating and tracking data, uploading documents and files, and entering project-related information to ensure accuracy and timeliness.
  • Work to improve the stewardship activities for all donors by incorporating new ideas to maximize engagement for donors
  • Design and implement donor surveys for the purpose of refining and improving reports and events; utilize results to help suggest changes as needed.
  • Plan, organize and follow up from various stewardship events
  • Collaboration with marketing for event invitations, stewardship reports and other needs as necessary
CRM & Data Management
  • Segment database to identify/categorize donors
  • Ensure Data-Driven strategies
    • Use giving trends, event attendance, and engagement data to support data-informed prospecting
    • Analyze and report on what types of appeals are working and with whom
Donor & Corporate Giving Research Support
  • Build and manage research systems – Donor Search
  • Create templates for prospect profiles and giving histories
  • Run wealth screenings or analyze existing donors for upgrade potential
  • Corporate research
    • Employee giving programs
    • Corporate social responsibility
    • Sponsorship opportunities
  • Build prospect briefings & reports
    • Prepare donor briefs before meetings
    • Create corporate giving reports
    • Share monthly “top prospects” for team review
 

Qualifications & Skills

  • 3+ years of experience in nonprofit development, fundraising operations, or related roles
  • Strong project management skills and a love of checklists, calendars, and deadlines
  • Familiarity with donor databases/CRMs
  • Excellent attention to detail and ability to manage multiple projects at once
  • Strong writing and communication skills
  • Ability to work both independently and collaboratively
  • Commitment to the mission and values of Verbum Dei Jesuit High School

Salary Range: $70K-$80K
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